baji aps Privacy Policy

Information you provide when creating an account includes: full name, date of birth, mobile number, email address, and national ID or passport details (where identity verification is required). Persons under 21 years of age may not register.

During deposits and withdrawals, relevant mobile banking numbers and bank account details may be stored. bKash, Nagad, or Rocket numbers are included in this information.

The type of device, browser, and operating system you use, your IP address, browsing duration, pages visited, and session cookies are automatically logged. This information is used to improve the site and ensure security.

Which games you played, which bets you placed, and which bonuses you claimed are stored as betting history. This is necessary for account security and compliance with responsible gaming policies.

• Creating, verifying, and managing your account and ensuring login security.
• Processing deposits, withdrawals, and other financial transactions, and maintaining records.
• Providing relevant bonuses, promotions, and VIP rewards.
• Detecting and preventing fraud, money laundering, and other suspicious activity.
• Providing customer support in Bengali and English (via live chat and email) as requested.
• Analysing service quality and improving the platform.
• Ensuring user protection in accordance with our Responsible Gaming Policy.
• Meeting legal obligations and responding to potential legal claims.

Information necessary to complete transactions via bKash, Nagad, Rocket, and bank transfers is shared with the relevant payment processor. These processors use the information solely to complete the transaction.

Limited session-related information may be exchanged with the servers of Pragmatic Play, Evolution, JILI, Spribe, PG Soft, and other game studios to manage game sessions. Personal identity information is not shared in this way.

Your information may be disclosed where required by a court order, a lawful request from a law enforcement authority, or other legal obligations.

If any part of baji aps's business is merged, acquired, or restructured, user information may be transferred as part of that process. Users will be notified in advance in such cases.

Cookie Types and Purposes

• Essential Cookies: Required to keep login sessions active, manage security tokens, and temporarily store form data.
• Functional Cookies: Remember your language preference, session settings, and personalised platform configuration.
• Analytics Cookies: Collect information on which pages are visited most and where issues occur, to help improve the site.

• SSL encryption is used for all data transmissions, preventing third-party interception during the exchange of information.
• Advanced hashing technology is used to store passwords — plain-text passwords are never stored.
• Access to sensitive information is restricted to authorised staff only and is reviewed regularly.
• Regular security audits and updates are carried out on servers and databases.
• Automated monitoring is in place to detect suspicious logins or unusual activity.

• All account and transaction data is retained while the account is active.
• Even after an account is closed, certain records may be kept for a further period as required by law.
• Identity verification documents are retained until financial audit requirements are met.
• Information from inactive accounts is securely deleted after a set period, unless it must be retained for legal reasons.

You may request to know what information is stored in your account. baji aps will present that information to you in a timely manner.

If any information in your profile is incorrect, you may contact the customer support team to have it corrected.

You may request deletion of your information where there is no legal obligation to retain it. This may require closing your account.

You may object to the use of your information for certain purposes, particularly for marketing communications.

If you believe that a minor's information has been collected by mistake, please notify our customer support team immediately. After necessary verification, the relevant information and account will be deleted.

Continued use of the site after an updated policy is published will be taken as agreement to the new policy. You are therefore advised to check this page regularly. All terms of service use are described in detail in our Terms and Conditions document.

• Live Chat:
  Available 24/7 — support in Bengali and English
• Email:
  [email protected]